Privacy Policy

Tire Geeks (“Tire Geeks,” “we,” “us,” or “our”) operates the website tiregeeks.com and provides tire, wheel, alignment, and suspension services at our Sacramento, California locations. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

We collect information in the following ways:

• Information you provide. When you fill out a contact form, request a quote, subscribe to our newsletter, apply for financing through a partner, or message us on Facebook, Instagram, or other channels, we collect details such as your name, phone number, email address, vehicle information, and any message content you share.
• Automatically collected information. When you visit our website we may collect device, browser, IP address, referring URL, pages viewed, and similar usage data through cookies and standard web analytics.
• Information from third parties. If you interact with us through Meta (Facebook/Instagram), Google, or financing partners such as Acima, those platforms may share limited profile or transaction information with us as permitted by their own policies and your settings.

• To respond to inquiries, quote requests, and appointment messages.
• To provide, schedule, and deliver tire, wheel, and related services.
• To process or route financing applications through our partners (we do not store full credit application data on our servers).
• To send service updates, promotional offers, and newsletters when you have opted in.
• To improve our website, marketing, and customer experience.
• To comply with legal obligations and enforce our terms.

We do not sell your personal information. We share it only as needed to operate our business:

• Service providers that help us run our website, email, SMS, analytics, and hosting (for example, our website host and email/SMS providers).
• Financing partners (such as Acima) when you choose to apply for financing. Your information goes directly to the partner you apply with under their privacy policy.
• Social and advertising platformssuch as Meta (Facebook/Instagram) and Google when you contact us through those channels or when we run ads, subject to those platforms' policies.
• Legal and safety reasons, including compliance with the law, valid legal process, or to protect the rights, property, or safety of Tire Geeks, our customers, or others.

If you message us through our website, SMS, Facebook Messenger, Instagram Direct, or other channels, we use the information you send to respond to your request and provide service updates. We may retain message history for customer service, training, and legal compliance. You can stop receiving promotional messages at any time by replying STOP to an SMS, clicking the unsubscribe link in any marketing email, or messaging us at the contact information below.

We use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use our pages. You can disable cookies in your browser settings, but some features of the site may not work as expected. We may also use analytics tools (such as Google Analytics) and advertising pixels (such as the Meta Pixel) to measure performance and improve our marketing.

We keep personal information only as long as needed for the purposes described in this policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. When information is no longer needed we delete or anonymize it.

• You can opt out of marketing emails or SMS at any time.
• You can request a copy of the personal information we hold about you.
• You can request correction or deletion of your information, subject to legal limits.
• California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and limit the use of certain personal information.

To exercise any of these rights, contact us using the details below.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Our website may link to third-party sites (such as Google Maps, Acima, Facebook, and Instagram). We are not responsible for the privacy practices of those sites. Please review their policies before sharing information with them.

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date. Continued use of the site after changes means you accept the updated policy.

If you have questions about this Privacy Policy or your information, contact us:

• Tire Geeks
• 3020 Florin Road, Sacramento, CA 95822
• Phone: (916) 800-8786
• Web: tiregeeks.com/contact